In-Store
- I purchased a ticket while visiting the Prairies and Territories. How do I claim my prize?
- What do I do if I have a problem checking my ticket at the store?
- What should I do if I discover a prize worth more than $1,001? How can I protect my ticket?
- I bought a ticket from another lottery region. When I try to cash them here, the terminals won't validate them. Why?
- Should I print my name on my tickets after I buy them?
- I found a LOTTO 6/49 ticket in my junk drawer that is over a year old. Can I still claim a prize?
- Are Lotto Spot retailers able to assist with my online Lotto Spot account?
- If I win a prize playing a Lotto Spot game sold in stores or a second-chance drawing for those types of games, can my Lotto Spot account be credited with the winnings?