If you haven’t already, print your legal name, address and number on the back of your winning ticket. Anyone claiming a prize through a Prize Payout Office must present identification. Any changes to the information on the back of the ticket must be investigated before the prize can be paid.
Be sure to store any large winning tickets in a safe place until you can collect the prize. To make prize claim arrangements, read the “claiming a prize” information here, or contact Player Care. Be sure to claim the prize within a year of the draw date or the day of the sports game or event. For scratch tickets, check the back for the date you can claim prizes until.